Contact information
Contact information
We are happy to help with any question about an order, a product or a return. These are the official contact details of TANAUSU YERAY GUERRA GUTIERREZ.
Customer service
Email: contact@junsilkstudio.shop
Phone: +34 641 53 04 16
We answer emails within 1-3 business days, Monday to Friday. Messages received on weekends or public holidays are answered on the next business day.
Company details
TANAUSU YERAY GUERRA GUTIERREZ
Avenida de los Volcanes 108, Tajaste, GC 35560, Spain
Order enquiries
Please include your order number in every message so we can find your order quickly. For a return, describe the item and the reason, and we will send the return instructions.
Damaged or lost parcels
Report a damaged parcel within 48 hours of delivery, with photos of the item and the packaging. Report a parcel that has not arrived within 7 days of the estimated delivery date, and we will open a trace with the carrier.
Returns
Returns are accepted within 14 days of delivery under the conditions described in our Refund policy.
Contact us
TANAUSU YERAY GUERRA GUTIERREZ
Avenida de los Volcanes 108, Tajaste, GC 35560, Spain
Email: contact@junsilkstudio.shop
Phone: +34 641 53 04 16